We are writing to bring attention to Tim, a wonderful employee working at LakeHouse. He recently responded to our request to check on my mother’s alarm clock which wasn’t working for her. He quickly diagnosed the problem and “fixed” the problem. She is thrilled to have her clock working again.
Employees like Tim are the reason we keep mother at your facility. He is always friendly, always talks to the elderly residents and asks how they are day to day. This personal touch is so important to these elderly. We think Tim is the BEST!! And this is the second appliance he has managed to fix for us. Living in South Carolina we can’t quickly respond to mother’s needs. We are grateful that someone on your staff is willing to do this. A big THANK YOU!
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